<{* Template: return_exchange_received.html Description: Email sent when a customer submits an exchange request Theme: Delaware *}> <{$order = $order_return->getOrder()}> <{if $subject}> <{t section="Mail"}>We have received your exchange<{/t}> <{else}> <{include file="mails/email.wrapper.start.html"}>

<{t section="Mail"}>Exchange received<{/t}>

<{if $order}><{t section="Mail" name=$order->getOrderFirstName()|escape}>Hi {name}<{/t}><{else}><{t section="Mail"}>Hi<{/t}><{/if}>

<{t section="Mail"}>We have received your exchange request. We will process it as soon as possible. If the new item costs more, we will send you a payment link for the difference. If it costs less, you will get the difference as store credit.<{/t}>

<{t section="Mail" url=$order_return->getPublicUrl()|escape}>You can follow the status at {url}<{/t}>

<{include file="mails/email.wrapper.end.html"}> <{/if}>