Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

All support articles

3D Secure on QuickPay

Guide to enabling 3D Secure (SCA) on your QuickPay integration in Shoporama.

Reading time: approx. 1-2 minutes
Shopejer

3D Secure er et ekstra sikkerhedslag for onlinebetalinger, som kræves af PSD2-direktivet. Det er nemt at aktivere på Shoporama, hvis du bruger QuickPay som betalingsgateway.

Sådan aktiverer du 3D Secure

  1. Klik på Integrationer i menuen til venstre
  2. Klik på Betalingsgateways
  3. Klik på blyanten ud for den betalingsmetode, du vil aktivere 3D Secure på
  4. I feltet Betalingsmetoder skal du skrive 3d- foran. F.eks. ændres creditcard til 3d-creditcard
  5. Klik Gem
QuickPay-gatewayens indstillinger i Shoporama med feltet Betalingsmetoder markeret og udfyldt med 3d-creditcard,3d-mobilepay
Feltet Betalingsmetoder på QuickPay-gatewayen. Ved at sætte 3d- foran hver metode, som i 3d-creditcard,3d-mobilepay, aktiveres 3D Secure på betalingerne.

Husk at teste

Efter du har ændret betalingsgateway-indstillinger, er det en god idé at teste, at betalingsflowet stadig fungerer korrekt.

Yderligere oplysninger

QuickPay har også en beskrivelse af 3D Secure på deres hjælpesider. Læs mere hos QuickPay.

Related articles

3D Secure error in QuickPay

Solution to the '3D secure enrollment failed' error in QuickPay and what you can do.

Setting up QuickPay

Guide to setting up QuickPay as a payment gateway on your Shoporama online shop. Supports Dankort, MobilePay, Visa, Mastercard and many more.

Subscriptions

Learn how to set up subscriptions in Shoporama so your customers can create recurring orders with automatic payment and delivery at set intervals.

Related features

Beskyt din webshop mod kortsvindel med QuickPays Fraud Filter

Protect your webshop against card fraud with QuickPay's Fraud Filter

Learn how to use QuickPay's free Fraud Filter to stop fraudsters. Block foreign cards, claim 3-D Secure and protect your business.

Webshop with Dankort

Create a webshop with Dankort as a payment method. How to get started on Shoporama via QuickPay, ePay, Mollie or Stripe - fees and setup explained.