Book a call

Fill out the form and we will call you back as soon as possible

If we can't reach you, we'll send an email instead

Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

3D Secure on QuickPay

Guide to enabling 3D Secure (SCA) on your QuickPay integration in Shoporama.

Reading time: approx. 1-2 minutes
Shopejer

3D Secure is an additional security layer for online payments required by the PSD2 directive. It's easy to enable on Shoporama if you use QuickPay as your payment gateway.

To enable 3D Secure

  1. Click on Settings (the cog in the top right corner)
  2. Click on Payment gateways
  3. Click the pencil next to the payment method you want to enable 3D Secure on
  4. In the Payment methods field, type 3d- in front. E.g. change creditcard to 3d-creditcard
  5. Click Save

Remember to test

After changing payment gateway settings, it's a good idea to test that the payment flow still works correctly.

Additional information

QuickPay also has a description of 3D Secure on their help pages. Read more at QuickPay.