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In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

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Send an SMS with the following information:

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Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

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All ancillary items

Browse all our articles

3D Secure error in QuickPay

Solution to the '3D secure enrollment failed' error in QuickPay and what you can do.

Shopejer

3D Secure on QuickPay

Guide to enabling 3D Secure (SCA) on your QuickPay integration in Shoporama.

Shopejer

Subscriptions

Learn how to set up subscriptions in Shoporama so your customers can create recurring orders with automatic payment and delivery at set intervals.

Shopejer

Unsubscribe links in automatic emails

Give your customers the option to unsubscribe from automatic follow-up emails after purchases and product reviews - with a simple link in the email.

Shopejer

AI assistant in the text editor

Learn how to use Shoporama's built-in AI assistant to generate product texts, image descriptions and text suggestions.

Shopejer

Ajax filtering

Technical documentation for Shoporama's /ajax endpoint for filtering products. For developers.

Developer

Age verification on products

Guide to setting up age verification on products in Shoporama. Set the age requirement to 16 or 18 years and let the payment gateway handle the verification.

Shopejer

Alternate products in multi-language shops

Guide to creating hreflang alternate tags for products in Shoporama stores running in multiple languages.

Developer

App Store

Learn how to use Shoporama's App Store to extend the functionality of your online store with apps from Shoporama and third-party developers.

Shopejer

Apple Pay on Shoporama

Guide to enabling Apple Pay in your Shoporama online shop via QuickPay and Clearhaus.

Shopejer

Automatic cancellation of unpaid orders

Guide to set up automatic cancellation of orders that are not paid within a given time period.

Shopejer

Automatic phone number in MobilePay

Guide to getting the customer's phone number automatically filled in MobilePay via QuickPay.

Shopejer

Wish lists

Learn how your customers can create and share wishlists in your Shoporama online store.

Shopejer

Change the content of your emails

Guide to customize the content of the automatic emails your Shoporama webshop sends, either via admin or theme templates.

Shopejer

Change the order of products in categories

Guide to changing the sort order of products in categories in Shoporama.

Shopejer

Calculating inventory value

Explanation of how inventory value is calculated in Shoporama - cost price, FIFO and stock adjustments.

Shopejer

Order list and inventory management

Learn how to use the Shoporama order list to keep track of inventory, generate shopping lists and receive goods efficiently.

Shopejer

Images are not imported

Troubleshooting when product images are not imported correctly via CSV in Shoporama.

Shopejer

Images on landing pages

Guide to adding and displaying images on landing pages in Shoporama.

Developer

Image name in the URL

Guide to getting the product image name in the URL for better SEO.

Developer

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