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Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Apple Pay on Shoporama

If you have QuickPay as your payment gateway and Clearhaus as your acquirer, you can accept Apple Pay on your Shoporama shop

Reading time: approx. 1-2 minutes

You can enable Apple Pay in your Shoporama shop if you use QuickPay and Clearhaus. You need to do two things:

  1. Activate Apple Pay in QuickPay

  2. Add Apple Pay as a payment option in Shoporama

Activate Apple Pay in QuickPay

Log in to QuickPay and click Settings.

Then click on Acquirers.

Now click on Apple Pay.

Then click on "Activate Apple Pay".

That's all in QuickPay. You can now close that window.

Adding Apple Pay in Shoporama

Log in to Shoporama.

Click on the cogwheel.

Click on "Payment gateways"

Find the QuickPay payment option where you want to add ApplePay and click the pencil next to it.

Under payment methods, add a comma and then "apple-pay". So if it used to say "creditcard,mobilepay" it should now say "creditcard,mobilepay,apple-pay".

Click "Save".

Test it

Once you've tinkered with payment gateways, it's a good idea to test it. Remember that you will only see Apple Pay as an option if you are completing the payment on an iOS device like iPhone or iPad.