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Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

How to create security profiles

Security profiles are required for certain products. Here's how to create them.

Læsetid: ca. 1-2 minutter

Note: In order for a security profile to appear in your online shop, your developer may need to add some code. This is shown at the bottom of the page.

To create security profiles

Click Settings and then Security profiles - or click here.

Click on "Create new security profile"

Give it the name you want it to have, e.g. "EN1078" and then click "Create security profile".

You will then have the option to attach an image to the security profile.

Display the security profile on your products

Your developer needs to implement this code to display the safety profile

<{assign var="safetyprofile" value=$product->getSafetyProfile()}>>
<{if $safetyprofile}>>
<{assign var="image" value=$safetyprofile->getImages()}>>
<{if $image}>>
<img src="<{$image[0]->getSrc(400,100,'fit')}>>" alt="<{$safetyprofile->getName()|escape}>">
<{/if}>
<{/if}>