Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Included in all packages

Two-factor login - extra security

Protect your webshop from unauthorized access with two-factor login via Google Authenticator or other TOTP apps.

Read more about it

Two-Factor Authentication (2FA)

Protect your online store from unauthorized access with two-factor authentication. Easy to set up, impossible to bypass without your phone.

Double Security

A strong password is good, but it’s not always enough. If your password is compromised in a data breach from another service—or if someone guesses it—your online store is left wide open. With two-factor authentication (2FA), you add an extra layer of security.

Here’s how it works

  1. Log in as usual —enter your username and password
  2. Open your authentication app —Google Authenticator, Authy, or another TOTP app on your phone
  3. Enter the 6-digit code —the code changes every 30 seconds, so it can only be used once

It takes less than 10 extra seconds to log in, but provides significantly better security.

Why is this important?

  • Protects against password leaks — even if your password is compromised, no one can log in without your phone
  • Protects customer data —your online store contains sensitive customer information, addresses, and order history
  • Protects against financial loss —unauthorized access can lead to price changes, fraud, or deleted data
  • GDPR compliance — two-factor authentication is one of the recommended security measures for protecting personal data

Easy setup

Enabling two-factor authentication takes less than two minutes:

  1. Go to your user profile in the admin panel
  2. Scan the QR code with your authentication app
  3. Enter the verification code — done

From now on, just have your phone handy when you log in.

Compatible apps

Two-factor authentication in Shoporama uses the TOTP (Time-based One-Time Password) standard, which is supported by all popular authentication apps:

  • Google Authenticator
  • Authy
  • Microsoft Authenticator
  • 1Password

Try it for free - no strings attached

Start your free trial today and see for yourself how this feature can boost your online store. No credit card required.

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