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In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

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Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Create manufacturers in Shoporama

Guide to creating manufacturers in Shoporama - a legal requirement for certain products from 2025.

Reading time: approx. {eight} minutes
Shopejer

In Shoporama you can create manufacturers and associate them with your products. This is useful to comply with legal requirements for product information and to provide customers with information about the manufacturer.

Create a manufacturer

  1. Click Products in the top menu
  2. Click on Manufacturers
  3. Click on "Create new manufacturer"
  4. Type in the manufacturer's name
  5. Click "Create manufacturer"

You can then fill in additional information: address, email and website.

Manufacturers outside the EU

If the manufacturer is based outside the EU, you need to enter additional information. Click the "Manufacturer is outside the EU" button to fill in EU contact details (name, address, email within the EU).

Create manufacturers via AI

If you need to create many manufacturers at once - for example, when migrating from another system - you can ask an AI assistant to do it for you. You just describe which manufacturers you have and the AI will create them with name, address, email and website in one go.

If you have a list in a spreadsheet or email, you can paste the content directly into the chat. The AI will go through the list and create the manufacturers and let you know if anyone is missing information.

Examples of prompts you can copy:

Create the manufacturer Nordisk Design ApS with address Storegade 12, 8000 Aarhus, email kontakt@nordiskdesign.dk and website nordiskdesign.dk.
Here is a list of 8 manufacturers from my old system. Create them all in Shoporama: [insert list].
Show me all manufacturers that are missing an address or email so I can fill in the missing information.

Read more about how you can manage your shop with an AI assistant in the blog post Now you can manage your entire online store by chatting.

Assign manufacturers to products

Your products can be assigned to a manufacturer:

  1. Go to the product and click Edit
  2. Find the dropdown with brands and manufacturers
  3. Select the correct manufacturer
  4. Click Save

Show the manufacturer in your theme

To display manufacturer information on the product page, your developer needs to add the following Smarty code in your theme:

<{$manufacturer = $product->getManufacturer()}> <{if $manufacturer}> <p><{$manufacturer->getName()|escape}></p> <p><{$manufacturer->getAddress()|escape}></p> <p><{$manufacturer->getEmail()|escape}></p> <{if $manufacturer->getWebsite()}> <p><a href="<{$manufacturer->getWebsite()}>">Website</a></p> <{/if}> <{if $manufacturer->getIsOutsideEu()}> <p><strong>EU contact:</strong></p> <p><{$manufacturer->getEuName()|escape}></p> <p><{$manufacturer->getEuAddress()|escape}></p> <p><{$manufacturer->getEuEmail()|escape}></p> <{/if}> <{/if}>

Tip.

The code should be inserted in your product template (typically product.html or also.html). Ask your developer to place it where the manufacturer information makes sense in your layout.

Do you need help? Contact us at support@shoporama.dk.