We are here to hjælpe dig
Danish support when you need it - no language barriers or time zones
Book a call
We will call you as soon as possible
Mon-Fri 9:00 - 17:00
Book a meeting
Online demo or consultation
Free and non-binding
Visit us in the office
You are always welcome to drop by for a cup of coffee
Shoporama HQ
Address
Kochsgade 31D
5000 Odense C
Danmark
Opening hours
Monday - Friday: 9:00 - 17:00
Weekend: Closed (email support open)
Parking space
Free parking in front of the building
Handicap parking available
Transportation
10 minutes walk from Odense Train Station
Bus 31, 32, 41 stops close by
What can we help you with?
Get started
Help with setup, design choices and first products
Payment options
Payment gateway setup and transaction issues
Shipping
Configuring shipping methods and shipping rules
Design
Theme, color and layout customization
SEO
Search engine optimization and visibility on Google
API & Development
Technical help with integrations and custom development
Company information
Shoporama ApS
CVR no: 35 24 91 16
Address:
Kochsgade 31D
5000 Odense C
Danmark
Email: support@shoporama.dk
Bank & Payment info
Bank: Sydbank
Reg. no: 6845
Account no: 2519371
IBAN: DK7968450002519371
Account owner: SHOPORAMA ApS
BIC/SWIFT: SYBKDK22
Frequently asked questions about support
How quickly do you respond?
We strive to respond within 2-4 hours on weekdays between 9-17. Emails received outside business hours will be answered the next business day.
Can I get support on weekends?
On weekends, you can send an email and we will respond as soon as possible. You can also book a call for the next business day.
Can I get help with custom development?
Yes! We have experienced developers who can help with special requests. Contact us for a non-binding offer.
Does support cost extra?
All standard support is included in your Shoporama subscription. Only larger custom projects are billed separately.