Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Influencer marketing

Influencer marketing is a marketing strategy where you work with people with an established social media following to promote your products. It builds on trust and authenticity rather than traditional advertising.

What is influencer marketing?

Influencer marketing involves using people with a credible and engaged following on social media to promote your products. Instead of speaking directly to consumers through ads, you let someone whom your target audience already trusts talk about your product.

It works because recommendations from people we follow and trust carry more weight than traditional advertising. It’s digital word-of-mouth marketing.

Types of Influencers

  • Nano-influencers (1,000–10,000 followers): High engagement rate and strong relationship with followers. Inexpensive to collaborate with, often in exchange for free products. Great for niche stores.
  • Micro-influencers (10,000–100,000 followers): Good balance between reach and engagement. Often specialized in a niche (fashion, fitness, food, etc.). A popular choice for online stores.
  • Macro-influencers (100,000–1,000,000 followers): Broad reach but lower engagement rate. More expensive collaborations, but provide significant exposure.
  • Celebrity influencers (1,000,000+ followers): Enormous reach but very expensive. Primarily for large brands with substantial marketing budgets.

Platforms for influencer marketing

  • Instagram: The most popular platform for influencer marketing. Well-suited for visual content, product showcases, and Stories.
  • TikTok: The fastest-growing platform with strong organic reach. Short-form video format that’s perfect for product demos and creative content.
  • YouTube: Best for in-depth product reviews, unboxings, and tutorials. Content has a longer lifespan than on other platforms.
  • Blog: Detailed product reviews with SEO value in the form of backlinks to your online store.

Collaboration Types

  • Sponsored content: The influencer creates a post or video about your product in exchange for payment.
  • Gift packages: You send free products, and the influencer shares their honest opinion. No guarantee of coverage.
  • Affiliate partnership: The influencer shares a unique link or discount code and receives a commission for each sale. Low risk for you.
  • Brand ambassador: A long-term partnership where the influencer regularly promotes your brand over a period of time.
  • Contests: The influencer hosts a giveaway featuring your products to drive engagement and attract new followers.

How to Measure the Impact

Influencer marketing can be difficult to measure precisely, but here are the most important methods:

  • Unique discount codes: Give each influencer a unique discount code so you can track sales directly.
  • UTM parameters: Tag the influencer’s links with UTM parameters to track traffic in Google Analytics.
  • Engagement: Track likes, comments, shares, and saves on the influencer’s content.
  • Reach: Number of views and unique users who have seen the content.
  • Online store traffic: See if there’s an increase in traffic from social media on the day the content was shared.

Tips for Success

  • Choose a relevant match: The influencer’s target audience must match your customer profile. 10,000 engaged followers in your niche are better than 100,000 irrelevant followers.
  • Check the engagement rate: Follower counts can be bought. Look at comments and interactions to assess authenticity.
  • Give creative freedom: Let the influencer present your product in their own style. Followers can see right through scripted ads.
  • Follow the rules: Influencer collaborations must be clearly labeled as advertising in Denmark (Danish Consumer Ombudsman).
  • Start small: Test with nano- or micro-influencers first to learn what works before investing in expensive collaborations.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary