What do the 404 errors in the backend mean?
Explanation of 404 errors that appear in the Shoporama backend and what you should do about them.
In your Shoporama dashboard, you'll find a link to "See your 404 errors here". This guide explains what 404 errors mean, why they occur, and what you should do about them.
What is a 404 error?
A 404 error occurs when a visitor tries to access a page that doesn't exist. It can happen if:
- You have changed a URL (e.g. renamed a category from
/long-sleevesto/long-pants) - An external link points to a page that no longer exists
- A search engine has indexed an old URL
Why are 404 errors important?
404 errors have two consequences:
- Poor user experience - the visitor doesn't find what they are looking for
- Lost SEO value - if an external page links to a 404 page, you lose the link juice (SEO value) that the link would otherwise provide
What does the 404 overview show?
For each 404 error, Shoporama records:
- Page not found - the URL the user tried to access
- Referrer - where the user came from (e.g. a blog or search engine)
What should you do?
For the most important 404 errors, you should create redirects. Prioritize them where:
- There are many visitors who fall into the error
- A credible source links to the old URL
- You have an obvious replacement page to redirect to
Fake 404 errors from bots
Some 404 errors originate from bots (automated programs) visiting your site. They can:
- Spoof referrer information to make it look like traffic is coming from other sites
- Visit URLs that never existed (e.g.
/wp-adminor/administrator)
You can safely ignore these 404 errors - they are not real visitors and you don't need to create redirects for them.
Tip to keep in mind
Check your 404 errors regularly, especially after changing URLs or moving your shop. It only takes a few minutes and can improve both the user experience and your SEO.
Do you need help? Contact us at support@shoporama.dk.