Age verification on products

If you sell products that require the customer to be over a certain age, you can set age verification for those products. Shoporama automatically sends the age requirement to the payment gateway, which handles the actual verification during checkout.

Setup

You set up age verification for each individual product:

1. Go to product editing in the admin panel
2. Find the Customs, VAT, and Legal section
3. Under “Requires Age Verification,” select:
   • None — No age requirement
   • 16 years — The customer must be at least 16 years old
   • 18 years — The customer must be at least 18 years old
4. Save the product

How does it work?

When a customer adds an age-restricted product to their cart and proceeds to checkout, Shoporama automatically sends the age requirement to the payment gateway (e.g., ePay). The payment gateway handles the actual age verification as part of the payment process.

If the order contains multiple products with different age requirements, the highest requirement applies. For example, if one product requires the customer to be 16 years old and another requires 18 years old, the age verification will require the customer to be 18 years old.

Order View

In the order list in the admin panel, a badge displaying the age requirement (e.g., “18+”) appears on orders containing age-restricted products. This gives you a quick overview of which orders required age verification.