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Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

How the E-conomic integration works

Explanation of how the E-conomic integration with Shoporama works - what is transferred and when.

Reading time: approx. 1-2 minutes
Shopejer

How the integration works depends on how you set it up. But here we have described what options are available for the settings.

When is the order transferred to E-conomic?

You can choose whether the order should be transferred when it is paid or when it changes orders to sent.

Which debtor will the sale be booked to?

You can create a debtor in E-conomic that you call "Webshop customers", for example. If you enter this in the "Only use this debtor" field, Shoporama will only post sales to this debtor. If you leave the field empty, Shoporama will create a new debtor each time. You can choose whether Shoporama uses the customer's phone number or customer number (requires the customer to be logged in) as the customer number.

Managing products

For Shoporama to create your order in E-conomic, all products must be in E-conomic with an SKU. Alternatively, the product must be created without an SKU in Shoporama. If the product has no SKU in Shoporama, Shoporama will create the product itself in E-conomic.

When is the invoice posted?

You can set in Shoporama whether the invoice should be posted immediately or if you want to post it yourself in E-conomic.

What product data is transferred when I transfer from Shoporama to E-conomic?
We transfer the SKU, name and price of the product. Any other information you need to add yourself.