Book a call

Fill out the form and we will call you back as soon as possible

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Own email on your domain

Information about email hosting and options to get email on your own domain with Shoporama.

Reading time: approx. 1-2 minutes
Shopejer

Once you've opened your online store (or moved an existing one), you need to have one or more email addresses associated with the domain.
At Shoporama, we do what we're good at: building a webshop platform. We're not good at hosting emails, so we leave that to others.
If you already have your email somewhere like Unoeuro or Google Apps and are happy with it, you can easily leave it there. When you move your shop to Shoporama, you only need to update your A-record in your DNS and it won't affect your emails.
If you don't have any emails, you have several options:

Ask the people you bought the domain from

If you bought the domain from e.g. Unoeuro, you can get your email there. You can do this in most places where you have purchased a domain.

Get it from Google / Gmail / Google Apps / Gsuite

Google makes an excellent email system called Gmail. You can also get it with your own domain. It is also called Google Apps or Gsuite. It's basically the user interface of Gmail but on your own domain.
You can read more about it and set it up here.

Get it at E-studio

E-studio has a stable and highly praised email service. They host emails for many Shoporama shops and are used to setting them up. Write to them at salg@e-studio.dk and they'll get you set up in no time. It's the easiest way to get started.

Pricing

Pretty much all the services above charge the same. It's around 19-29,- DKK per email address per month.