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Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Create orders directly from the customer overview

Create orders directly from your customer overview with customer details automatically populated.

Reading time: approx. 1-2 minutes
Shopejer

Create an order from the customer overview

You can create a new order directly from the customer overview. The customer's details are automatically transferred to the order so you don't have to enter them manually.

Here's how you do it

  1. Go to Customers in Admin.
  2. Find the customer you want to create an order for.
  3. Click the shopping cart icon next to the customer.
  4. A new order is automatically created and you are taken to the order edit page.
  5. Add products, select shipping method and payment method and save the order.

What is transferred automatically?

The following information is copied from the customer profile to the new order:

  • Contact details: email, phone number and company registration number.
  • Billing address: company name, name, address, postal code, city and country.
  • Shipping address: if the customer has a separate shipping address, this is also copied.

The order is automatically linked to the customer so that it appears in the customer's order history.