Book a call

Fill out the form and we will call you back as soon as possible

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Set up Burd integration

Guide to setting up Burd same-day delivery on your Shoporama online store.

Reading time: approx. 1-2 minutes
Shopejer

Burd offers same-day delivery in selected postcodes (primarily Greater Copenhagen and surrounding areas). With Shoporama's Burd integration, you can offer your customers fast delivery directly from your shop.

Prerequisites

  • An agreement with Burd
  • Your Burd API token
  • Your sender address must be within Burd's coverage area

Setting up in Shoporama

  1. Click on Settings (the gear)
  2. Click on the three dots and select "Burd"
  3. Insert your Burd API token
  4. Enter your return address
  5. Click Save

Create shipping option

You also need to create a shipping option that uses Burd as a shipping module:

  1. Go to Settings → Shipping
  2. Click "Create new shipping option"
  3. Give it a name (e.g. "Same-day delivery with Burd")
  4. Select Burd as the shipping module
  5. Click Save
  6. Assign the shipping option to the relevant countries

How it works

Burd automatically checks if the customer's address is within their coverage area. The shipping option only appears for customers who can receive Burd delivery.

Tip to use

Burd is a great complement to your other shipping options. Customers in the coverage area can choose same-day delivery, while customers outside the coverage area can still use PostNord, GLS etc.

Do you need help? Contact us at support@shoporama.dk.