Profile fields (customer fields)

Profile fields allow you to create custom fields on customer profiles in your online store. This allows you to collect extra information beyond the standard fields such as name, address and phone number.

Create a profile field

1. Go to Customers → Profile fields in the administration
2. Click Add field
3. Fill in the following:
   • Name - The label of the field that the customer sees (e.g. "Preferred size")
   • Tag - An internal ID that can be used in templates
   • Type - Choose between Text field (free text) or List (dropdown)
   • Values - If you choose list, specify the options separated by commas
4. Save the field

Where do the fields appear?

Profile fields are displayed under "Other information" on the customer's profile page in the webshop. Customers can fill in the fields themselves when editing their profile.

In the administration, you can view and edit the profile fields on each customer's edit page.

Sorting

You can change the order of the fields by adjusting their weight under Customers → Profile fields. Fields with a lower weight are displayed first.

Import and export

Profile fields are supported in customer import and export. When exporting customers as CSV, all profile fields are included as extra columns. When importing, you can fill in profile fields by using the field name as the column header.

Examples of usage

• Industry - Select from a list (e.g. "Retail", "Wholesale", "Restaurant")
• Customer number in external system - Free text field for a reference number
• Preferred contact method - List of "Email", "Phone", "SMS"
• Allergens/preferences - Relevant for food stores