Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Shoporama Blog

Tips, guides and news about e-commerce and webshop operations

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Nyhedsbrev til kundeklubben: sælg mere til dem, der kommer igen

Customer Club Newsletter: Sell More to Returning Customers

Your regular customers are the ones most likely to make repeat purchases. Now you can send the newsletter only to the customer club, to a specific customer group, or to members...

| 14 min
Sælg i flere lande fra den webshop, du allerede har

Sell in multiple countries through the online store you already have

Now you can sell in other countries through the online store you already have. Under Online Store → Countries, you can set a unique address, language, currency, and prices for...

| 11 min
Roller til dit team: bestem, hvem der må hvad i admin

Roles for your team: Decide who has what permissions in the admin panel

Now the packer, the bookkeeper, and the web agency can each have their own role in the admin panel. You can choose from seven predefined roles and grant access to refunds,...

| 12 min
Gaveindpakning og tilkøb i kurven: lette ekstra kroner til jul

Gift wrapping and add-ons in the cart: a little extra for Christmas

Black Friday and the holiday shopping season are just around the corner, and many orders are meant as gifts. Now you can offer gift wrapping, greeting cards, and delivery with...

| 5 min
Din webshop er hurtig. Er din kundeservice?

Your online store is fast. Is your customer service?

An online store can be technically fast and still feel slow if the customer has to wait for a response. See how Shoporama data, customer channels, AI, and people can be brought...

| 11 min
SEO på produktsider: Sådan finder og retter du de svage produkter

SEO on Product Pages: How to Identify and Fix Underperforming Products

With the new SEO status in the product overview, you can see which products are missing keywords, alt text, or a good Google title. Filter, sort, and fix the most important...

| 11 min
Plukkelisten er bygget om: scan varerne, print plukkesedlen

The picking list has been redesigned: scan the items, print the picking slip

The picking list has been completely redesigned. You can now scan items with a standard barcode scanner, print both a picking slip per order and a consolidated picking list for...

| 8 min
Hvad skal fragten koste? Sådan finder du svaret i din egen shop

How much should shipping cost? Here's how to find the answer in your own store

A new shipping rate can improve conversion by 21% and still generate less revenue. That’s why Shoporama’s A/B tests of shipping rates are based on contribution margin per...

| 12 min
Produktfiltrering er landet, og du bygger selv filteret

Product filtering is here, and you build the filter yourself

Product filtering is currently available in the Montana and MontanaB2B themes and can be added to your own theme. You can set up the filter yourself under Design → Filter and...

| 8 min
Nyhedsbrevs-tilmeldingen skal ikke altid poppe op

The newsletter sign-up form shouldn't always pop up

Your sign-up form no longer has to be a pop-up. Now you can copy it right where you want it to appear and run multiple different forms, each for its own list. Here are the five...

| 7 min

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