Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Import extra fields on products

Guide to importing extra fields via CSV import of products in Shoporama.

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Shopejer

You can import extra fields on products via CSV import. Since Shoporama doesn't know your extra fields in advance, they are entered in a single field.

CSV format

Extra fields are specified in the extra_fields column as a query string, i.e. field=value separated by & (just like parameters in a URL):

item_number;title;extra_fields PROD-001;My product;material=cotton&color=blue&weight=250g PROD-002;Other product;material=polyester&color=red

The value is parsed with PHP's built-in parse_str(), so the syntax is the same as you know from URL parameters.

Important to note

  • The field name must match the additional field name created in your product profile
  • Values are case-sensitive: "Blue" and "blue" are different values
  • Use & as a separator between fields
  • Use = as a separator between field name and value
  • Special characters like &, = and spaces in values must be URL-encoded (e.g. %26 for &)

Multiple values per field

If a field needs multiple values (e.g. color with both blue and red), you can specify the field as an array by using square brackets:

extra_fields color[]=blue&color[]=red&material=cotton

Tip: extra_fields

Extra fields are used for filtering and feeds, among other things. Ensure consistent names and values across products.

See also: Import products via CSV.

Do you need help? Contact us at support@shoporama.dk.