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Comments on GLS orders

Guide to transfer order comments to GLS orders in Shoporama.

Reading time: approx. 1-2 minutes
Shopejer

When transferring orders to GLS, you can include comments that appear on the package label or are used for internal reference at GLS.

Add comments for GLS transfer

  1. Go to Orders and open the order
  2. In the GLS section you will find a comment field
  3. Enter your comment (e.g. "Fragile" or "Call recipient")
  4. The comment will be included when the order is transferred to GLS

What can you use comments for?

  • Delivery instructions - e.g. "Drop off at back door"
  • Handling instructions - e.g. "Fragile content"
  • Contact details - extra phone number for the recipient
  • Reference - internal reference to sender

Automatic comments

In some cases, the customer can add a comment in the checkout that is automatically included when transferring to GLS. This depends on your theme's setup.

Tip: See setting up GLS integration

See Setting up GLS integration for the full guide to GLS in Shoporama.

Do you need help? Contact us at support@shoporama.dk.