Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Create more users in your shop

Guide to creating multiple user logins for your Shoporama admin.

Reading time: approx. 1-2 minutes
Shopejer

You can create multiple users in your Shoporama store so that colleagues, collaborators or a web designer can log in with their own login details.

To create a new user

  1. Go to Account in the left menu
  2. Select Company and click Users
  3. Click Create new user
  4. Fill in name, email and password
  5. Select the user's rights
  6. Click Save

User rights

You can assign two different rights to a user and you can combine them as you like:

  • Administrator, full access to all functions in the shop
  • Order Manager, can view and manage orders

If a user has neither Administrator nor Order Manager set, the user only has access to the areas you grant access to. You can further fine-tune access via security profiles under Account, Online shop, Security profiles.

Good practice

  • Only grant the rights necessary for the user's role
  • Create separate logins for each person, do not share a common login
  • Remove users who no longer need access

Tip to keep in mind

Separate user accounts give you traceability, you can see who has made changes and handled orders.

Do you need help? Contact us at support@shoporama.dk.