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Typical errors in the E-conomic integration

Overview of common errors in the E-conomic integration in Shoporama and solutions for them.

Reading time: approx. 1-2 minutes
Shopejer

Here are the most common errors in the E-conomic integration and how to fix them.

Error: Item group not found

Cause: The item group specified in the integration does not exist in E-conomic.

Solution: Check that the item group number in Shoporama matches an existing item group in E-conomic.

Error: Customer could not be created

Cause: The customer data is incomplete or invalid.

Solution: Check that the order has valid name, address and email.

Error: Token expired

Cause: The connection to E-conomic has expired.

Solution: Go to Settings → Integrations → E-conomic and reconnect.

Error: Invoice could not be posted

Cause: The invoice data does not meet E-conomic's validation rules.

Solution: Check that all required fields are filled in (VAT code, payment term, account number).

General tips

  • Always check the error log in the E-conomic integration in Shoporama
  • Make sure your E-conomic agreement is active
  • Contact support@shoporama.dk if the error persists

See also: Set up E-conomic integration and how the integration works.