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Fill out the form and we will call you back as soon as possible

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

The e-mark

E-mark is a private certification scheme that certifies webshops to protect consumers.

The e-mark is probably the Danish certification mark with the most credibility among both the public and webshop owners. It is a private organization that, among other things, offers webshop owners legal help and guidance on how their webshop complies with legislation.

Behind the e-label are organizations such as FDIH, the Danish Consumer Council, Dansk Erhverv, FinansDanmark, etc.

When a webshop signs up for the E-label, it must pay an annual fee. E-label lawyers will then approve the webshop and conduct a test purchase to ensure that all formalities are complied with.

When the jurists approve the shop, it receives a label to display on the webshop. This label must be clickable so that consumers can click on it and see a valid certificate on the E-mark website.

If you have a webshop, you can read more about the E-mark and sign up here.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.