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Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

GPSR fields

Certain products must have information about the manufacturer and safety profile on them according to new EU regulations. Here's how to get it implemented in your webshop.

Læsetid: ca. 1-2 minutter

As of November 13, 2024, it was legally obligatory to provide certain products with safety information according to this regulation.

This means that you must assign a manufacturer and possibly a safety profile to a product.