Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Setting up the front page

Lær hvordan du sætter forsiden op i din Shoporama-webshop. Forsiden er en kategori, som du kan tilpasse med Sidedesigner i understøttede temaer.

Reading time: approx. {eight} minutes
Shopejer

Front page is a category

In Shoporama, the front page is not a separate page. It's a regular product category with a special flag. This means that everything you can do with a category (add products, images, descriptions and subcategories), you can also do with the front page.

When a category is flagged as a front page, it will appear at your online shop's root address (e.g. dinshop.dk/) instead of under its category name.

Select front page category

You choose which category should be the front page in the online shop settings:

  1. Go to Settings in the left menu
  2. Find the Front page category field
  3. Select the category you want as the front page in the dropdown menu
  4. Click Save

When you create a new online shop, a category called "Front page" is automatically created and set as the front page. You can rename it or select a different category.

In the category list, you can see which category is the front page. It is marked with a blue Front page badge.

Add products to the front page

Since the front page is a category, you add products to it in the same way as any other category:

  1. Go to Products and open the product you want to show on the front page
  2. Under Categories, select the front page category
  3. Save the product

The products will then appear on the front page in the order your theme determines (typically by weight or sorting).

Page designer, build the front page visually

If your theme supports Page Designer (also called Page Setup), you can build the front page visually with sections instead of just showing a product list. Page Designer allows you to compose the front page from different blocks such as hero banners, product carousels, category lists, text and much more.

How to use Page Designer on the front page:

  1. Go to Categories and find your front page category
  2. Click Page setup (the link will only appear if your theme supports Page Designer)
  3. Add sections by selecting from the list of available block types
  4. Configure each section with images, text, products, etc.
  5. Drag the sections in the order you want
  6. Save your changes

If you haven't set up Page Designer for the front page, the theme will automatically display a default layout (typically a product list from the front page category).

Background video in the hero banner

You can give the hero banner on the front page a live background video instead of a still image. This gives a professional first impression. This feature is available in themes that have a video field on the hero section, such as Montana. Delaware also has a dedicated "Hero with video and categories" section.

How to add a background video:

  1. Open the front page Page setup and edit the hero section
  2. In the Background video field, click Upload video to upload an MP4 or WebM file, or Select video to reuse a video you've already uploaded
  3. Select an image in the same section. This will be used as the poster, the still image that appears while the video loads
  4. Click Save

The video plays automatically, silently and in a loop on all devices, including mobile. Tip: use a short loop of 5-15 seconds, preferably under 5 MB, in MP4 format. The video is saved in full quality without compression, so please compress it before uploading.

Themes with Page Designer support

Not all themes support Page Designer. Here is an overview of the themes that have Page Designer for the front page:

Delaware / DelawareDK

The most advanced theme with the most section types. Supports i.a.:

  • Hero, large banner with image, headline and call-to-action button
  • Hero with video and categories, video banner with category navigation
  • Product list, show selected products in a grid
  • Product carousel, horizontal scroll of products
  • Product feature, highlight a single product with large image
  • Category list, show subcategories with images
  • Category slider, horizontal scroll of categories
  • Banner, image banner with link
  • Image grid, collage of multiple images
  • Text, free text section
  • Text in two columns, text split in two columns
  • Text and image, text and image side by side
  • Blog list, show recent blog posts
  • Trustpilot, show Trustpilot reviews
  • Values/USPs, highlight store benefits with icons

California

Bootstrap-based theme with many specialized sections:

  • Slideshow, image carousel with text
  • Category slider, horizontal scroll of categories
  • Products, product grid, slider and featured products
  • Promotional images, promotional banners with countdown
  • Testimonials, customer reviews
  • FAQ, frequently asked questions
  • Brands, logo carousel of brands
  • Gift cards, highlight gift cards
  • Blog posts, show latest blog posts
  • Contact form, contact information and form

Alaska2

Minimalist theme with basic Page Designer support. Has fewer section types and is suitable for simple webshops that don't need advanced layouts.

Themes without Page Designer

Older themes (e.g. the original Alaska and Massachusetts) do not support Page Designer. On these themes, the front page automatically displays the products from the front page category in the theme's default layout. You can still customize the front page by

  • Adding and sorting products in the front page category
  • Editing the category name, description and image
  • Using Custom CSS to customize the look

Tips for the front page

  • Keep it simple, avoid too many sections. Focus on the most important products and categories
  • Use the hero banner, a nice hero image with a clear call-to-action makes a good first impression
  • Show popular products, use a product list or carousel to highlight bestsellers
  • Add category navigation, a category list helps customers find their way around
  • Trustpilot/USPs, show trust and benefits early to increase conversion rates
  • Test on mobile, make sure the homepage looks good on all devices

Frequently asked questions

Can I have multiple front pages?
No, there can only be one front page category per online shop. However, you can change the front page category at any time in the online shop settings.

Can the front page be a subcategory?
Technically, there is no requirement for the front page category to be a root category. In practice, however, you should choose a root category as the front page is the first thing customers see and it provides the cleanest setup. If you choose a subcategory, it will still function as the front page, but any breadcrumb paths and menu structures in the theme may behave unexpectedly.

What happens if I change the front page category?
The new category takes over the front page immediately. The old category becomes a regular category with its own URL.

Does my theme support Page Designer?
Go to a category and see if the "Page setup" link appears. If it does, your theme supports Page Designer.

Do you need help? Contact us at support@shoporama.dk.