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Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Optimizing images for mobile

Guide to using responsive images with srcset in your Shoporama theme to provide optimized images for mobile users.

Reading time: approx. 1-2 minutes
Shopejer

Usually you specify an image with a fixed size. But mobile users don't need an 800px image - they might only use 400px. With responsive images, you can let the browser choose the right size.

Automatic optimization

Shoporama automatically optimizes your images:

  • WebP conversion - images are automatically converted to WebP for faster loading
  • Scaling - images are scaled to the desired size via the image modifier
  • Quality adjustment - you can adjust the JPEG quality

Responsive images in themes

In your Smarty theme, you can use srcset to provide different sizes:

<{$product->getTitle()}>

Modify image

The syntax is:

<{$image|image:width:height:quality}>
  • Width - desired width in pixels
  • Height - desired height in pixels
  • Quality - JPEG quality 0-100 (recommended: 80-90)

Tip to remember

Always upload images in high resolution (at least 1200px). Shoporama will scale down to the required size. See image quality and aspect ratio.

Do you need help? Contact us at support@shoporama.dk.