Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Shoporama changelog

List of the latest changes and updates on the Shoporama platform.

16-06-2026 17:33 Morten Blinksbjerg Nielsen
Get ready for UCP (AI-powered shopping) when it launches in the EU: https://www.shoporama.dk/blog/agentic-handel-google-ucp
16-06-2026 11:55 Morten Blinksbjerg Nielsen
Option to send emails to the customer if their order is canceled. In the same way as when it is shipped, etc.
16-06-2026 11:54 Morten Blinksbjerg Nielsen
The option to specify in the returns center that exchanges must be approved, create a new order and credit memo, and redirect the customer to (if applicable) the payment page.
15-06-2026 15:05 Morten Blinksbjerg Nielsen
Option to sort by images and stock first on categories and landing pages
13-06-2026 14:35 Morten Blinksbjerg Nielsen
Option to set a spending limit on combination campaigns
13-06-2026 11:53 Morten Blinksbjerg Nielsen
Option to create return labels with DPD and DHL
13-06-2026 11:53 Morten Blinksbjerg Nielsen
New webhook for digital order cancellations (order_withdrawn)
10-06-2026 11:00 Morten Blinksbjerg Nielsen
Option to set the category as the main category on the category's product order page
09-06-2026 19:55 Morten Blinksbjerg Nielsen
Possibility to tag shipping methods
09-06-2026 00:08 Morten Blinksbjerg Nielsen
Possibility to exchange goods in the return center. Read more at https://www.shoporama.dk/blog/ombytning-i-returcentret.

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