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In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
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Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

The big guide to redirects

Complete guide to redirects in Shoporama. Learn when and how to create redirects and avoid losing rankings in Google.

Reading time: approx. 1-2 minutes
Shopejer

You create redirects when you change the URL of a product, category or similar. This is also necessary if you have moved to Shoporama from another shop system with different URL structures.

When do you need to create redirects?

  • You change the URL (rewrite URL) of a product or category
  • You are moving to Shoporama from another shop system
  • You delete a page that has traffic from Google
  • You are redesigning your online store

How to create redirects

  1. Go to Settings (the gear in the top right corner)
  2. Select Redirects
  3. Enter the old URL (from-path) and the new URL (to-path)
  4. Click Save

Important rules

  • Use relative paths - e.g. /old-url/new-url
  • Redirects are 301 (permanent), which tells Google that the new URL has taken over
  • Avoid chains - redirect A→B→C should be simplified to A→C
  • Avoid loops - A→B→A gives an infinite redirect

CSV import of redirects

If you have a lot of redirects (e.g. when moving from another system), you can import them via CSV. The format is:

/old-url-1;/new-url-1 /old-url-2;/new-url-2

See also How to create redirects for a shorter guide.

Do you need help? Contact us at support@shoporama.dk.