Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Inventory value without cost price

What to do if your inventory value is not correct because you missed the cost price when registering stock.

Reading time: approx. 1-2 minutes
Shopejer

Inventory value is typically calculated based on the cost of your products. If a product is missing its cost, this affects the inventory value calculation.

What happens if there is no cost price?

Products without a cost price are not included in the inventory value. This means that the displayed inventory value may be lower than the actual value.

Kostpriser-siden i Shoporama-admin viser dækningsgrad på 100 procent, ét produkt uden kostpris, og en nuværende lagerværdi på 2.210.491 DKK
The Cost Prices page under Inventory lists all items that are missing a cost price. At the top, the KPI cards show the coverage rate, the number of products without a cost price, and the current inventory value, so you can quickly see how much is missing.

How to Add a Cost Price

  1. Go to Products and click Edit on the product
  2. Under General, you’ll find the Cost Price (excl. VAT) field
  3. Enter the purchase price excluding VAT
  4. Click Save

Update the cost price for multiple products

If you have many products without a cost price, you can:

See also "Calculating Inventory Value " for a full explanation of the calculation.

Tip

An accurate cost price is important for getting a true picture of your profit margin and inventory value. Make it a priority to enter cost prices for your best-selling products first.

Need help? Contact us at support@shoporama.dk.