Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

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Print-friendly invoice

Guide to making your invoice print-friendly with a print stylesheet in your Shoporama theme.

Reading time: approx. 1-2 minutes
Shopejer

You can print an invoice directly from an order in Shoporama. The invoice opens in a print-friendly format, ready to send to the customer or file away.

Ordredetaljer for ordre 549 i Shoporama-admin med status, betalingsmetode, leveringsmetode, e-mail, pris, moms, fragt, og total
The Edit Order page in the Shoporama admin panel displays the order status, payment method, shipping method, prices, sales tax, shipping costs, and the order total.

How to Print an Invoice

  1. Go to Orders in your admin panel
  2. Open the order for which you want to print an invoice
  3. Click the Invoice button(printer icon)
  4. A PDF invoice is generated and opens in a new window
  5. Use your browser’s print function (Ctrl+P / Cmd+P) or save as a PDF

What appears on the invoice?

  • Your company information —name, address, business registration number
  • Customer information — name and address
  • Order lines — products, quantity, unit price, and subtotal
  • Sales tax — sales tax amount calculated automatically
  • Shipping — shipping costs
  • Total — total order amount
  • Invoice number — unique number for accounting

Customize the invoice

Make sure your company information is up to date under Account → Company → Company Information. This information is automatically used on all invoices.

Tip

You can also send the invoice directly to the customer via email from the order page. Click Send Invoice to email a PDF version of the invoice.

Need help? Contact us at support@shoporama.dk.

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