Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Alt text

Alt text is a descriptive text attached to an image that is used by search engines and screen readers to understand the content of the image.

What is alt text?

Alt text (alternative text) is a description of an image that is inserted into the HTML code via the alt attribute. The alt text appears if the image cannot be loaded, is read aloud by screen readers for the visually impaired, and is used by search engines to understand the image's content.

Alt text for online stores

For online stores, alt text is important for two reasons:

  • SEO – Google uses alt text to understand and rank images in image search
  • Accessibility – screen readers use alt text to describe images for people with visual impairments

Good alt text is short and descriptive, such as “Red cotton T-shirt with a V-neck” rather than “image” or “IMG_4523.” In Shoporama, you enter the alt text below the product images, and images in the image library have their own alt text. The keyword analysis in the product’s SEO tab shows if any of the product’s images are missing alt text. Read more in SEO in Shoporama.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary