Book a call

Fill out the form and we will call you back as soon as possible

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

How do I change company information

Guide to changing company name, address and other business information in Shoporama.

Reading time: approx. 1-2 minutes
Shopejer

You can easily change your company name, address, VAT number and other business information in Shoporama. This information is used on invoices, in the footer and elsewhere in your shop.

How to change company information

  1. Click the gear in the top right corner of your admin
  2. Go to Company details
  3. Edit the fields you want to change
  4. Click Save

Fields you can edit

  • Company name - your official business name
  • Address - street, postal code and city
  • Business ID - displayed on invoices and in the footer
  • Phone - contact phone for your business
  • Email - contact email displayed in the shop
  • Bank account - used for invoice payments

Where is the information displayed?

Your company information is used in several places:

  • Footer - in your shop's bottom bar (depending on theme)
  • Invoices - on all order invoices
  • Mails - in transactional emails to customers
  • Legal - in terms and conditions and cookie info

Important to note

Make sure your company information is always up to date. Incorrect information on invoices can cause problems with bookkeeping and customer inquiries.

Do you need help? Contact us at support@shoporama.dk.