Book a call

Fill out the form and we will call you back as soon as possible

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Unsubscribe links in automatic emails

Give your customers the option to unsubscribe from automatic follow-up emails after purchases and product reviews - with a simple link in the email.

Reading time: approx. {eight} minutes
Shopejer

You can add an unsubscribe link in your automatic emails so that your customers can opt out of receiving them. This applies to two email types:After_purchase_mail andProduct_review.

How it works

When the customer clicks the unsubscribe link, Shoporama registers that they do not want the email type in question. The customer is then redirected to the front page of your online store with a confirmation.

Unsubscribe URL format

The unsubscribe link has the following format:

Post-purchase email:

https://din-shop.dk/unsubscribe?email=kunde@example.com&type=after_purchase_mail

Product reviews:

https://din-shop.dk/unsubscribe?email=kunde@example.com&type=product_review

Redirect after unsubscribing

Once the customer has unsubscribed, they will be redirected to:

https://din-shop.dk/?unsubscribed=after_purchase_mail https://din-shop.dk/?unsubscribed=product_review

You can use the $unsubscribed variable in your theme to display a confirmation message on the front page.

Example of Smarty code in your email template

Insert the following at the bottom of e.g. after_purchase.html:

<p><small><a href="<{$webshop->getUrl()|escape}>/unsubscribe?email=<{$order->getEmail()|escape}>&type=after_purchase_mail"> Unsubscribe from these emails </a></small></p>

And similarly in product_review_mail.html:

<p><small><a href="<{$webshop->getUrl()|escape}>/unsubscribe?email=<{$order->getEmail()|escape}>&type=product_review"> Unsubscribe these mails </a></small></p>

Note: It is only possible to unsubscribe after_purchase_mail and product_review. Other mail types such as order confirmations and shipping messages cannot be unsubscribed.