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In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

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Send an SMS with the following information:

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  • Description of the problem
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Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

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Data Processor Agreement

Guide to approving the data processing agreement with Shoporama under the GDPR.

Reading time: approx. 1-2 minutes
Shopejer

As a shop owner, you are the data controller for the personal data provided by your customers. Shoporama is the data processor and provides a data processing agreement for you to sign.

Sign your data processing agreement

  1. Click the cog in the top right corner of your admin
  2. Go to Legal
  3. Under Data Processing Agreement you will find the agreement
  4. Read it through and sign it

Why is it necessary?

GDPR requires you to have a written agreement with anyone who processes personal data on your behalf. Shoporama stores and processes:

  • Customer data - name, address, email, phone
  • Order data - what the customer has purchased and paid
  • Newsletter recipients - subscribed email addresses

See also our guide to GDPR - Data Processing Agreement for more information about your responsibilities as a data controller.

Important information

The Data Processing Agreement is a legal requirement. Make sure to sign it as soon as you set up your shop.

Do you need help? Contact us at support@shoporama.dk.