Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

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Put a file in the root of your online store

Guide to uploading a file to the root of your Shoporama online shop - for example, verification files for Google.

Reading time: approx. 1-2 minutes
Developer

Sometimes you need to put a file in the root of your online store, such as a verification file for Google Search Console, an ads.txt or similar. In Shoporama, you upload it via your theme.

Here's how you do it

  1. Go to Account in the left menu
  2. Select Online Shop and open Theme
  3. Click on Files
  4. Upload your file. Once the file is uploaded, it can be accessed in the root of your online shop at dinshop.dk/filename.txt

Please note that

The Files area is primarily intended for images and other media, but you can also upload small text and verification files here. The files must be small and must not be executable scripts.

Typical uses

  • Google Search Console, verification file (e.g. google1234abc.html)
  • ads.txt, for ad networks
  • apple-developer-merchantid, for Apple Pay verification
  • Other verification files, from various services

Alternative: Via SFTP

If you have SFTP access (Pro subscription), you can also add files directly to the root via your SFTP client.

Do you need help? Contact us at support@shoporama.dk.

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