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Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Put a file in the root of your online store

Guide to uploading a file to the root of your Shoporama online shop - for example, verification files for Google.

Reading time: approx. 1-2 minutes
Developer

Sometimes you need to put a file in the root of your online store - for example, a verification file for Google Search Console, an ads.txt or similar.

Here's how you do it

  1. Click the cog in the top right corner of your admin
  2. Go to Files
  3. Upload your file - it will automatically be placed in the root of your online shop
  4. The file is now available at dinshop.dk/filename.txt

Typical uses

  • Google Search Console - verification file (e.g. google1234abc.html)
  • ads.txt - for ad networks
  • apple-developer-merchantid - for Apple Pay verification
  • Other verification files - from various services

Alternative: Via SFTP

If you have SFTP access (Pro subscription), you can also add files directly to the root via your SFTP client.

Please note

Files must be small and in text format. You cannot upload large files or executable scripts via this feature.

Do you need help? Contact us at support@shoporama.dk.