Book a call

Fill out the form and we will call you back as soon as possible

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Multiple recipients on the contact form

Learn how to send the contact form to multiple recipients by adding user IDs as a hidden field.

Reading time: approx. 1-2 minutes
Shopejer

By default, the contact form is only sent to the shop's primary user. You can add more recipients by inserting a hidden field in the form.

Here's how you do it

Add the following hidden field to your contact form in the theme:

<input type="hidden" name="recipients" value="5, 7, 2"/>

The numbers (5, 7, 2) are the IDs of the users who should receive emails from the contact form. These must be users associated with your company.

Tip: User IDs

You can find user IDs in admin under Users. Click on a user to see their ID in the URL.

Do you need help? Contact us at support@shoporama.dk.