PostNord tracking and parcel labels

With the PostNord integration in Shoporama, you can create shipping labels and send tracking links to your customers directly from the admin panel.

Enable PostNord Integration

The PostNord integration is activated under Delivery > Setup. You must have an agreement with PostNord and the necessary API keys to use the integration.

Print shipping labels

You can print shipping labels directly from the order list or from the details of a single order. See the article “Print PostNord Shipping Labels from Shoporama” for a detailed guide.

Tracking Link for the Customer

When you create a shipping label, the tracking number is automatically saved with the order. The customer receives the tracking link in the order status email so they can track the package with PostNord.

Troubleshooting

• Tracking link not working – It can take up to a few hours for PostNord to register the package in their system. The link will work once the package has been scanned.
• Transfer error – Check that the customer’s address information is correct (zip code, country) and that your PostNord agreement covers the shipping type.
• Incorrect tracking number – If a tracking number is incorrect, you can edit it manually in the order details.
• Cannot create a shipping label – Verify that you have the correct API keys and that your PostNord agreement is active.

Notifications

PostNord can send automatic notifications to the customer via SMS or email. This feature is managed by PostNord and configured in your PostNord agreement.

Track Parcel Shop Pickups

If you ship to a PostNord package shop and generate the shipping label through Shoporama, the system automatically tracks the pickup status of the order. This allows you to see which packages are waiting to be picked up and remind customers to pick them up on time. Read more in “How to Keep Track of Package Shop Pickups.”