Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

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See created webhooks in your shop

Guide to see which webhooks are created in your Shoporama online store.

Reading time: approx. {eight} minutes
Shopejer

Webhooks notify external systems when something happens in your store, such as when a new order is created. You can find your webhooks under their own menu item in the admin panel.

View your webhooks

  1. Go to Integrations → Webhooks in your admin panel
  2. You’ll now see a list of all webhooks created in your store
  3. Click on " Logs " next to a webhook to see what has been sent, or click the pencil icon to view and edit its settings
Webhooks-siden under Integrationer i Shoporama admin med kolonner for URL, events, status, oprettet af, og success rate, plus knappen Opret webhook
You’ll find the webhooks overview under Integrations in your admin panel. Here you’ll see each webhook’s URL, events, status, and who created it, as well as buttons for viewing logs and creating new webhooks.

What is displayed?

For each webhook, you can see:

  • URL – the address that receives the message
  • Events – which events trigger the webhook (e.g., order_created)
  • Status – whether the webhook is active
  • Created by – the name of the API key if the webhook was created via the API; otherwise, a dash
  • Success rate (30 days) – the percentage of calls made in the last 30 days to which the recipient responded with "OK," and the total number of calls. If there have been no calls, a dash is displayed

Who creates webhooks?

Webhooks are typically created by:

  • Integrations —for example, Shipmondo and Klaviyo automatically create webhooks when you connect them
  • Developers – via the REST API or the admin panel

See our full guide to webhooks for information on available events and setup via the API.

Note

Do not delete any webhooks you do not recognize, unless you are certain that no integration is using them. Deleting them may cause integrations to stop working.

Need help? Contact us at support@shoporama.dk.

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