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Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

See created webhooks in your shop

Guide to see which webhooks are created in your Shoporama online store.

Reading time: approx. 1-2 minutes
Shopejer

Webhooks notify external systems when something happens in your shop - for example, when a new order is created. Under the API settings you can see which webhooks have been created.

See your webhooks

  1. Click the cogwheel in the top right corner of your admin
  2. Go to API
  3. Under Webhooks you will see a list of all created webhooks

What is shown?

For each webhook you can see:

  • URL - the address that receives the message
  • Event - which event triggers the webhook (e.g. order.created)
  • Status - whether the webhook is active

Who creates webhooks?

Webhooks are typically created by:

  • Integrations - e.g. Shipmondo and Klaviyo automatically create webhooks when you connect them
  • Developers - via the REST API or admin

See our full guide to webhooks for information on available events and setting up via API.

Please note

Do not delete webhooks you do not recognize unless you are sure that no integration is using them. Deleting them can cause integrations to stop working.

Do you need help? Contact us at support@shoporama.dk.