Book a call

Fill out the form and we will call you back as soon as possible

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Are the numbers in the backend with or without VAT?

Answer whether the revenue figures on the Shoporama backend are with or without VAT.

Reading time: approx. 1-2 minutes
Shopejer

The figures on the Shoporama backend (revenue, average order, etc.) include VAT.

Details

  • Revenue - Displayed incl. VAT
  • Average order value - Incl. VAT
  • Freight - Incl. VAT

If you need figures excluding VAT, you can export your orders as CSV and calculate it from there.

Do you need help? Contact us at support@shoporama.dk.