Balance Due

What is a balance payment?

With a payment plan, the customer first pays a deposit and then pays the balance later. The balance is the full price minus the deposit. If a trip costs 8,995 DKK and the deposit is 2,000 DKK, the balance is 6,995 DKK.

Deadline and Reminder

The balance is due by a certain deadline, typically some time before departure, the event, or delivery. Many sellers send a reminder shortly before the deadline. Your terms and conditions should specify what happens if the customer does not pay—for example, whether the order is canceled and whether the deposit is refunded.

Balance Payment in Shoporama

• The balance order is created automatically: On the day the payment link is to be sent, Shoporama creates a balance order for the remaining amount, and the customer receives the email “Pay the balance for order #…” with a link to the payment.
• Deadline and Reminder: You set the payment deadline and reminder in the product profile. If the remaining balance is not paid by the reminder date, the customer receives a reminder.
• Pay the Rest Now: The customer can pay the remaining balance early using the “Pay the Rest Now” button on the thank-you page and the order page.
• Admin overview: The “Deposit and Balance ” tabfor the order shows the remaining balance, the due date, and whether it has been paid. Here, you can also create the balance order early or resend the link.
• Missed Deadline: If the remaining balance isn’t paid on time, you’ll receive a notification under “Action Required.” Shoporama does not cancel the booking itself or automatically charge the remaining balance to the customer’s card.
• Accounting: The balance order receives its own invoice with the correct sales tax. It counts toward revenue but is not treated as an additional order.

A backorder is an order for the remaining balance. It has nothing to do with a backorder in the sense of an item that is out of stock.

Read more in the article on installment payments.