Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

What cookies does Shoporama set?

Overview of all cookies that Shoporama sets in webshops - useful for privacy policy and cookie consent.

Reading time: approx. {eight} minutes
Shopejer Developer

Shoporama sets a number of cookies that are necessary for your webshop to function properly. Here is an overview of the cookies Shoporama uses.

Necessary cookies

Cookie type Purpose of cookie Lifetime
PHPSESSIDSession cookie for cart and loginSession cookie
cookie_consentStores the user's cookie consent1 year
currencySelected currency30 days
languageSelected language30 days

Tracking cookies

In addition to the necessary cookies, your shop can set tracking cookies if you have enabled integrations like:

  • Google Analytics - _ga, _gid
  • Facebook Pixel - _fbp
  • Google Ads - _gcl_au

These cookies require user consent via your cookie dialog.

Cookie consent

Shoporama has a built-in cookie consent dialog. The configuration is in your theme's settings and can be adjusted by the theme developer via the theme setup. Read more in the article Cookie consent and Consent Mode v2.

Tip to keep in mind

Make sure your cookie policy is updated with all cookies your shop sets - both Shoporama's own and third-party cookies from integrations.

Do you need help? Contact us at support@shoporama.dk.