When will I get my money paid out?
Find out when you get paid from your sales through the payment gateway.
Reading time: approx. 1-2 minutes
Shopejer
When a customer pays in your shop, the money goes through your payment gateway and acquirer. Here's an overview of when you typically get paid out.
Payout flow
The process takes place in three steps:
- The customer pays - the money is reserved on the customer's card
- You withdraw the payment - in Shoporama or via the gateway
- Acquirer pays - the money is transferred to your bank account
Typical payout times
| Acquirer | Typical payout time |
|---|---|
| Clearhaus | 1-2 business days after withdrawal |
| Nets/Teller | 3-5 business days |
| MobilePay | Depends on acquirer |
Withdrawal of payment
The money is only withdrawn when you change the order status. Many merchants withdraw when the order is shipped. You can also set up automatic withdrawal.
Tip on how to do this
Contact your acquirer for exact payout times and conditions. Shoporama handles the payment process, but the actual payout to your bank is between the gateway, acquirer and your bank.
Do you need help? Contact us at support@shoporama.dk.