Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Upload supplier packing slips for inventory update

Upload delivery notes from your suppliers as a PDF or image and let AI automatically extract item numbers and quantities for stock updates.

Reading time: approx. {eight} minutes
Shopejer

What does this feature do?

When you receive goods from a supplier, you can upload the packing slip directly to Shoporama. The system uses AI (GPT-4o) to automatically extractSKUs and quantities from the document. You can then review the extracted data and put the items into stock with a single click.

You’ll find this feature under Inventory → Import/Export → Receive Orders in the admin panel.

Siden Import/eksport af lager i admin med sektionerne Eksporter og Importer, hvor punktet Modtag bestillinger bruges til upload af følgesedler.
On the Import/Export Inventory page, click Receive Orders under Import to upload the supplier’s packing slips for inventory updates.

Supported file formats

  • PDF — delivery notes, invoices, and packing lists in PDF format.
  • Images — JPEG, JPG, and PNG (e.g., a photo of a delivery note).

You can upload multiple files at once.

Here’s how

  1. Go to Inventory → Import/Export and click Receive Orders.
  2. Select one or more files from your computer (PDF, JPEG, JPG, or PNG).
  3. Click Upload. The system analyzes the files using AI and extracts the item numbers and quantities.
  4. You’ll see a table with the products found:
    • Checkboxes to select or deselect products.
    • SKU identified by the AI.
    • The matched product with an image (or “Not found in the online store” if the SKU doesn’t match).
    • Quantity — can be edited manually before adding.
  5. Select the products you want to add to inventory, and click " Add Selections to Inventory."

How does the system match products?

The system matches the SKU found against your products:

  1. First, it searches the SKUs of variants. If a variant matches, it is added to inventory with the correct attributes.
  2. Next, it searches the primary SKUs of products. Products with variants are skipped here (since it’s not possible to add generic inventory to a variant product).

Tips

  • Make sure your products’ SKU numbers in Shoporama match those on the supplier’s packing slips.
  • The AI recognizes many types of item numbers, including SKU, item number, product number, and style number.
  • Always review the extracted data before adding it to inventory—the AI can make mistakes, especially with poor image quality.
  • You can delete uploaded files using the “Delete All Uploaded Files” button when you’re finished.