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In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

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Set up Klarna as payment method

Learn how to set up Klarna as a payment method in your Shoporama webshop.

Reading time: approx. 1-2 minutes
Shopejer

Klarna er en betalingsløsning, der giver dine kunder mulighed for at betale med faktura, dele betalingen op, eller betale med det samme. I Shoporama opsættes Klarna via din betalingsgateway.

Forudsætninger

  • En aktiv betalingsgateway der understøtter Klarna (fx QuickPay, PensoPay eller OnPay)
  • En Klarna-aftale – opret en hos klarna.com

Opsætning

  1. Opret en Klarna Merchant-aftale hos Klarna
  2. Tilslut Klarna til din betalingsgateway. Dette gøres i din gateways dashboard (fx QuickPay Manager under "Acquirers")
  3. Gå til Integrationer > Betalingsgateways i Shoporama
  4. Aktivér Klarna som betalingsmetode under din gateway
  5. Gem indstillingerne
QuickPay-gatewayens redigeringsside i Shoporama med feltet Betalingsmetoder fremhævet, hvor du angiver den kommaseparerede liste over betalingsmetoder
På QuickPay-gatewayen aktiverer du Klarna ved at tilføje klarna i feltet Betalingsmetoder som del af den kommaseparerede liste. Lades feltet tomt, bruges standardindstillingerne fra QuickPay Manager.

Klarna-betalingsmetoder

Afhængigt af din aftale med Klarna kan dine kunder vælge mellem:

  • Betal nu – Kunden betaler med det samme med kort eller bankoverførsel
  • Betal senere – Kunden betaler med faktura inden for 14-30 dage
  • Del betalingen op – Kunden betaler over flere måneder

Vigtig information

  • Klarna håndterer kreditvurdering og risiko – du får pengene uanset
  • Kontakt din betalingsgateway, hvis du har problemer med Klarna-integrationen
  • Klarna-gebyrer afhænger af din aftale direkte med Klarna

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