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Do you have a support request? Then it's better to send an email to support@shoporama.dk

Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Set up Klarna as payment method

Learn how to set up Klarna as a payment method in your Shoporama webshop.

Reading time: approx. 1-2 minutes
Shopejer

Klarna is a payment solution that allows your customers to pay by invoice, split payment, or pay immediately. In Shoporama, Klarna is set up via your payment gateway.

Prerequisites

  • An active payment gateway that supports Klarna (e.g. QuickPay, PensoPay or OnPay)
  • A Klarna agreement - create one at klarna.com

Set up

  1. Create a Klarna Merchant agreement at Klarna
  2. Connect Klarna to your payment gateway. This is done in your gateway dashboard (e.g. QuickPay Manager under "Acquirers")
  3. Go to Settings > Payment in Shoporama
  4. Activate Klarna as a payment method under your gateway
  5. Save the settings

Klarna payment methods

Depending on your agreement with Klarna, your customers can choose between:

  • Pay now - The customer pays immediately by card or bank transfer
  • Pay later - Customer pays by invoice within 14-30 days
  • Split payment - Customer pays over several months

Important information

  • Klarna handles credit assessment and risk - you get the money regardless
  • Contact your payment gateway if you have any issues with the Klarna integration
  • Klarna fees depend on your agreement directly with Klarna