Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Set up Klarna as payment method

Learn how to set up Klarna as a payment method in your Shoporama webshop.

Reading time: approx. {eight} minutes
Shopejer

Klarna is a payment solution that allows your customers to pay by invoice, split the payment, or pay immediately. In Shoporama, Klarna is set up through your payment gateway.

Prerequisites

Setup

  1. Create a Klarna Merchant agreement with Klarna
  2. Connect Klarna to your payment gateway. This is done in your gateway’s dashboard (e.g., QuickPay Manager under “Acquirers”)
  3. Go to Integrations > Payment Gateways in Shoporama
  4. Enable Klarna as a payment method under your gateway
  5. Save the settings
QuickPay-gatewayens redigeringsside i Shoporama med feltet Betalingsmetoder fremhævet, hvor du angiver den kommaseparerede liste over betalingsmetoder
On the QuickPay gateway, enable Klarna by adding "klarna" to the Payment Methods field as part of the comma-separated list. If the field is left blank, the default settings from QuickPay Manager will be used.

Klarna Payment Methods

Depending on your agreement with Klarna, your customers can choose between:

  • Pay Now – The customer pays immediately by card or bank transfer
  • Pay Later – The customer pays by invoice within 14–30 days
  • Split the payment – The customer pays over several months

Important Information

  • Klarna handles credit checks and risk assessment—you’ll receive the funds regardless
  • Contact your payment gateway if you have issues with the Klarna integration
  • Klarna fees depend on your agreement directly with Klarna