Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Payson payment gateway

Guide to setting up Payson as a payment gateway in Shoporama. Accept payments from Swedish and Nordic customers.

Reading time: approx. {eight} minutes
Shopejer

Payson is a Swedish payment solution that can be used as a payment gateway in Shoporama. It is particularly relevant if you sell to the Swedish or Nordic market.

Payson-kortet markeret med rød ramme blandt betalingsgateways i Shoporama, ved siden af Nets Easy, Mollie, PayPal, og Przelewy24
On the Integrations > Payment Gateways page, select the Payson card to add the Swedish payment solution as a payment gateway in your online store.

Setup

  1. Create an account with Payson
  2. Retrieve your Agent ID and API key from Payson
  3. Go to Integrations → Payment Gateways in the Shoporama admin panel
  4. Add Payson as a payment gateway
  5. Enter your Agent ID and API key
  6. Select language and allowed countries
  7. Save the settings

Settings

  • Language — Select the language for the payment form: Swedish, Danish, Norwegian, Finnish, English, German, or Spanish
  • Countries — Limit which countries customers can select: Sweden, Denmark, Norway, England, Germany, the Netherlands — or allow all countries

How it works

When a customer selects Payson at checkout:

  1. The customer sees a Payson payment form directly on your online store
  2. The customer enters their payment information
  3. Payson processes the payment and confirms it to Shoporama
  4. The order is automatically marked as paid, and the customer receives an order confirmation

Shipping and Status Updates

When you mark an order as shipped in Shoporama, the status update is automatically sent to Payson. This ensures that Payson and Shoporama are always in sync.

Tip

If you need help setting up Payson, feel free to contact us at support@shoporama.dk.