Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Pick list

Guide to Shoporama's pick list. Pick and pack orders efficiently with barcode scanning, batch management and mobile-friendly interface.

Reading time: approx. {eight} minutes
Shopejer

The pick list in Shoporama gives you an overview of all orders to be packed. You can see the products, quantity, stock location and item numbers for each order and mark products as packed as you pick them.

Open the pick list

You can find the pick list under Orders → Pick list in the administration. The list shows all orders with the status "In progress". In the menu you can see the number of orders waiting to be picked.

What is shown for each order?

For each order in the picking list you see:

  • Order number and any order labels
  • Product image - Click to see a larger image
  • Product name and quantity - Quantity is shown as a badge
  • Variants - Size, color and other attributes
  • Stock location - Highlighted to help you find the item quickly
  • Item number (SKU) and barcode (GTIN/EAN)
  • Current stock status
  • Internal comments - Can be edited directly from the pick list

Pick and pack

For each product there is a "Packed" checkbox. As you pick and pack the items, you mark them as packed. A counter shows how many items are packed out of the total number. When all items are packed, the order is visually marked green.

Change order status

Once the order is packed, you can change the status directly from the pick list:

  • Change to pending - If the order needs to wait (e.g. missing items)
  • Change to complete - The order is packed and ready to ship
  • Change to shipped - The order has been shipped to the customer

Batch management when picking

If you use batch management, you can choose which batch the items are picked from. The system automatically suggests the oldest batch (FIFO) so you always send items with the shortest shelf life first. You can also divide an order line into multiple batches if there are not enough in one batch.

Install the picking list as an app on mobile or tablet

The pick list can be installed as a standalone app (web app) on your mobile or tablet. Once installed, it opens in full screen without the browser address bar and menus - just like a real app. It provides a focused workflow and you can walk around the warehouse and pick orders directly from the device.

iPhone and iPad (Safari)

  1. Open the pick list in Safari on your iPhone or iPad
  2. Tap the Share button (square with up arrow) at the bottom of the screen
  3. Scroll down and tap "Add to home screen"
  4. Give the app a name (e.g. "Pluk") and tap "Add"
  5. The "Shoporama Pluk" app will now appear as an icon on your home screen

Android (Chrome)

  1. Open the pick list in Chrome on your Android phone or tablet
  2. Tap the three dots (⋮) in the top right corner
  3. Tap "Install app" or "Add to home screen"
  4. Confirm by tapping "Install"
  5. The app will now appear on your home screen and in the app overview

Computer (Chrome, Edge)

  1. Open the pick list in Chrome or Edge
  2. Click the install icon in the address bar (a screen with a down arrow)
  3. Click "Install"
  4. The app opens in its own window and can be launched from the desktop or taskbar

When you open the pick list via the app icon, it appears in a clean, minimalist layout without the administration sidebar and top navigation. You only see the pick list itself, making it easy to focus on your picking work.

Picking tip

Combine the pick list with stock locations for the most efficient picking process. When all products have a stock location, you can quickly find the items in your warehouse.