Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Shoporama Blog

Tips, guides and news about e-commerce and webshop operations

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Nu kan du drive en rigtig B2B-webshop med Shoporama

Nu kan du drive en rigtig B2B-webshop med Shoporama

Shoporama har fået fuld B2B-funktionalitet: login-baseret butik, kundegruppe-priser, mængderabat, firma-konti, VIES-valideret reverse charge, og hurtig genbestilling. Her er...

| 5 min
Byg dine nyhedsbreve med AI: du beskriver, AI'en samler, du sender

Build your newsletters with AI: you describe, the AI compiles, you send

Just type in what you want, and the AI will put together the entire newsletter—including the logo, text, and products—as a finished draft. The best part is what it can’t do:...

| 6 min
Sælg mere med Mersalg efter køb

Sælg mere med Mersalg efter køb

Det bedste tidspunkt at sælge lidt mere er lige efter, kunden har sagt ja til det første køb. Med vores nye funktion Mersalg efter køb viser kvitteringssiden foreslåede...

| 5 min

Markér varer der er undtaget fortrydelsesretten

Ikke alle varer er omfattet af 14 dages fortrydelsesret. Nu kan du markere specialfremstillede, letfordærvelige, og forseglede hygiejnevarer direkte på produktet, så kunden...

| 3 min
Dine kunder kan snart shoppe via AI: Shoporama er klar til Googles nye protokol (UCP)

Dine kunder kan snart shoppe via AI: Shoporama er klar til Googles nye protokol (UCP)

Forestil dig, at en kunde beder sin AI-assistent om at finde og købe dine varer, uden nogensinde at besøge din webshop. Google har lanceret Universal Commerce Protocol (UCP),...

| 8 min
Nu kan dine kunder bytte i stedet for at returnere

Now your customers can exchange instead of return

A return is often just a customer who got the wrong size. Now your customers can choose "Exchange for something else" directly in the return center, so they quickly get the...

| 10 min
Nu kan dine kunder fortryde købet online

Nu kan dine kunder fortryde købet online

From June 19, 2026, online stores must offer digital undo. The feature is now built into Shoporama. The link in the order confirmation email works regardless of theme, and on...

| 5 min

Danish packaging producer responsibility: what to report and how Shoporama covers it

On October 1, 2025, the Danish Packaging Producer Responsibility came into force, and it affects virtually all webshops with Danish customers. You must register with DPA-System...

| 7 min

The WEEE directive for Danish webshops: requirements, categories and how to get started

If you sell electronics online, you are generally covered by the WEEE directive and must register with DPA-System, label the products correctly and report quantities annually....

| 6 min

EU Battery Regulation 2023/1542: what webshops need to know

The new EU Battery Regulation (2023/1542) replaces the old Battery Directive from 2006 and significantly tightens the requirements for anyone selling batteries or products with...

| 5 min