Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Included in all packages

Parcel Shop Overview in Shoporama

Check the order list directly to see if a parcel shop package is ready for pickup, about to expire, has been picked up, or has been returned. This is done automatically for GLS, PostNord, and DAO.

Read more about it

See right away which packages at pickup locations are ready, about to expire, or have been picked up—all directly in your order list. This feature works automatically for GLS, PostNord, and DAO.

Pickup store delivery is standard for most Danish online stores, but every time a customer forgets to pick up their package, it costs you return shipping, time, and a poor customer experience. Shoporama now gives you an automatic overview so you can identify packages that are about to expire and remind customers in time.

Status directly in the order list

On each parcel shop order, a colored label indicates whether the package is ready, about to expire, has been picked up, or has been returned. You can see the number of days until the deadline and filter the list so you only see the orders that are urgent.

Pakkeshop-status i Shoporamas ordreliste
The orders and names in the image are fictitious.

Automatic for GLS, PostNord, and DAO

If you use GLS Parcel Shop, PostNord Parcel Shop, or daoSHOP through Shoporama, the system automatically retrieves pickup status a few times a day. You don’t need to set anything up.

Fewer returned packages

An unclaimed package typically costs 40 to 60 kroner in return shipping, not to mention the time involved. With this overview, you can take action before the package expires, save money, and provide the customer with a better experience.

Try it for free - no strings attached

Start your free trial today and see for yourself how this feature can boost your online store. No credit card required.

See all features