Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Claude (AI assistant)

Claude is an AI assistant from Anthropic. It works like ChatGPT but is built with security and reliability in mind. With Shoporama's built-in MCP connection, Claude can control your online store by chatting in Danish.

What is Claude?

Claude is an AI assistant developed by the American company Anthropic. It was first released in 2023 and, along with ChatGPT (OpenAI) and Gemini (Google), is among the most widely used AI chatbots in the world.

While ChatGPT is known for its breadth and speed, Claude has become known for being particularly good at complex tasks, long texts, and understanding nuances in language—including in Danish.

Claude and Shoporama

Shoporama is integrated with Claude via an open standard called MCP (Model Context Protocol). This means you can connect your Shoporama online store to Claude and let the AI perform actions directly in the store: create products, run campaigns, update the homepage, retrieve statistics, adjust shipping rates, and much more. Claude has over 200 tools to work with, and you decide for each area whether Claude can read and edit, read only, or have no access at all.

Shoporama is approved and listed in Claude’s connector library, so you can connect your store by finding Shoporama in the library and clicking “Connect”—no need to copy an address. This works on all Claude plans, including the free one. Read “Manage Your Store with AI” for a step-by-step setup guide, and “Web Store with Claude ” for examples.

Where can I get Claude?

  • claude.ai: Claude in the browser (free tier)
  • Claude Desktop: app for Mac and Windows
  • Claude in the mobile app: iOS and Android
  • Claude API: for developers who want to build their own integrations

Claude vs. ChatGPT

The two AIs are very similar in terms of usage. Differences:

  • Language: Claude handles Danish particularly well, both in understanding and writing
  • Long texts: Claude can handle much longer context than ChatGPT
  • MCP: Claude fully supports MCP, while ChatGPT only partially supports it
  • Price: Both offer a free tier and paid plans

Security and Privacy

Since its founding, Anthropic has prioritized building AI that is safe, reliable, and controllable. As a general rule, Anthropic does not use your chats to train future AI models. Check out their privacy policy for more details.

We know online marketing in Shoporama

We've been working with online marketing ourselves for decades. As the only shop system in the country, we have spoken multiple times at conferences such as Marketingcamp, SEOday, Shopcamp, Digital Marketing, E-commerce Manager, Ecommerce Day, Web Analytics Wednesday and many more.

See the full dictionary