Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Webshop with e-conomic

Have orders transferred automatically to e-conomic. Install Shoporama's e-conomic app from the App Store and get rid of manual bookkeeping in under 10 minutes.

Read more about it

A webshop with e-conomic saves you hours every week on bookkeeping. With Shoporama's official e-conomic app, you get orders transferred automatically in real time, customers created automatically and VAT correctly booked regardless of whether you sell to Danish, EU or export customers. Here's how to install the app, what it can do and where its limits are.

Save hours on bookkeeping with Shoporama's e-conomic app

e-conomic is Denmark's most widely used accounting system for small and medium-sized businesses. If you run an online store and manually bookkeep from order overview to e-conomic, you probably spend 2 to 10 hours a week on it. A webshop with e-conomic integration eliminates this completely: orders are automatically transferred as invoices, customers are created as debtors, and VAT is booked correctly regardless of which country the customer buys from.

Shoporama's e-conomic integration is an official app that you install from the Shoporama App Store. This means setup is simple, updates are automatic and you can get started in under 10 minutes if you already have an e-conomic account.

How the e-conomic app works

The app runs via the e-conomic REST API and is powered by webhooks from your Shoporama shop. This means that orders are transferred in real-time, not in a nightly batch.

  1. A customer places an order on your online store
  2. You've chosen whether the transfer should happen at creation, checkout or shipment
  3. When the trigger time hits, Shoporama sends the order to e-conomic
  4. The customer is created as a debtor (if not available), with address, phone, email and CVR/EAN
  5. The invoice is created with item lines, discounts and shipping as separate lines
  6. The correct VAT zone is automatically set based on the customer's country and B2B/B2C status
  7. If you've selected auto-booking, the invoice is booked immediately

You have the same accounting data in e-conomic as in Shoporama, but you haven't spent a second moving it manually.

What do you get as a store owner?

  • Real-time transfer. Orders appear in e-conomic within seconds of the trigger time. No waiting time, no overnight batches.
  • Automatically correct VAT. Shoporama puts the correct VAT zone on the invoice based on the customer's country of delivery, B2B/B2C status (CVR/EAN) and your own home country. Domestic sales, EU B2B with reverse charge, OSS sales to EU private individuals and exports are all handled automatically.
  • Automatic debtor creation. New customers are created as debtors in e-conomic with address, phone, email and CVR/EAN. Existing debtors are recognized based on your chosen strategy (phone number, customer number, or other).
  • Discounts as separate lines. Gift cards, promotional discounts and redeemed loyalty points are shown separately on the invoice, making your accounting transparent and accurate.
  • Private vs. business as separate customer groups. You can select different debtor groups for B2C and B2B to make your reporting in e-conomic more accurate.
  • Invoice layout depending on order type. Choose different invoice layouts and payment terms for card-paid orders vs. EAN-invoiced B2B orders.
  • Auto-posting (optional). Let invoices post automatically when they are transferred, or leave them as drafts if you want to review them first.
  • Order labels. Each order is automatically labeled (e-conomic-ok, e-conomic-pending or e-conomic-failed), so you can easily filter and see the status of the transfers.

How to get started

  1. Create an e-conomic agreement if you don't already have one.
  2. Generate an API key in e-conomic (under Settings and Extensions in e-conomic-admin).
  3. Go to Apps in your Shoporama admin and find the e-conomic app.
  4. Click Install and insert your API key.
  5. Select your home country, product group, customer groups and when to transfer orders (creation, payment or shipment).
  6. Test with a single order before going live for real.

We have a detailed guide to setting up the e-conomic integration and a separate guide on how the integration works. If something goes wrong, we also have a troubleshooting guide. Need help? Write to support@shoporama.dk.

Also read about Shoporama's accounting integrations for a full overview of the feature and how it fits in with the rest of the platform.

What you need to be aware of

The e-conomic app is powerful and simple, but there are a few things you should know:

  • Stock is not synchronized. The new e-conomic app transfers orders and customers, but not inventory or products. Inventory is handled exclusively in Shoporama. If you need unified inventory across channels, this must be solved outside the integration.
  • Credit notes are not transferred automatically. When you credit an order in Shoporama, you create the corresponding credit note in e-conomic yourself. Read also our article about credit notes and refunds. If automatic credit notes are critical for you, the webshop with Dinero is an alternative.
  • One-way sync. Data goes from Shoporama to e-conomic, not the other way around. If you mark an invoice as paid in e-conomic, the order is not updated in Shoporama.
  • Rate limits. For very large batches (e.g. when transferring many historical orders), e-conomic can limit incoming API calls. This does not affect normal operations.

Frequently asked questions about e-conomic in webshop

What is the difference between e-conomic and Dinero on Shoporama?

Both are fully supported via the app system. e-conomic provides more configuration options for B2B, debtor groups, invoice layouts and payment terms. Dinero is easier to set up and automatically transfers credit notes. See our Dinero page for comparison.

Do I need to be an accountant to set up the app?

No, you don't. If you know your way around e-conomic, you can install the app yourself. If you're unsure about product groups or VAT zones, it's a good idea to involve your accountant in the setup. Our support is also happy to help.

What happens if I delete an order in Shoporama after it has been transferred?

The already transferred invoice remains in e-conomic. You need to handle it there yourself (typically by creating a credit note or canceling the invoice). Shoporama does not delete invoices in e-conomic.

Can I choose which orders are transferred?

Yes, you can. You choose whether the transfer should happen at order creation, payment or shipment. You can also manually re-trigger an order transfer via order-labels in the Shoporama admin.

What happens to orders from before the app was installed?

They are not automatically transferred. If you want historical orders in e-conomic, you can manually set them to e-conomic-pending via labels so that they are transferred in the same way as new orders.

What do I do if the API key expires or becomes invalid?

Generate a new API key in e-conomic and update the app in Shoporama admin. This takes 2 minutes. We recommend having a notification set up to let you know if transfers start failing.

Can I have multiple online shops in the same e-conomic account?

Yes, you can. Each online shop installs the app separately with its own API key (or the same if you prefer). Make sure you have good setup of debtor groups and item codes so you can separate revenue between shops.

Will I be notified if a transfer fails?

Yes, you will. Failed transfers are marked with the label e-conomic-failed on the order. You can filter the order list by this label and see exactly which orders have problems.

How safe is it to store the API key in Shoporama?

The API key is stored encrypted in Shoporama's system and is only used for communication with e-conomic. You can withdraw the key at any time in e-conomic if you want to disconnect.

Ready to integrate your webshop with e-conomic?

A webshop with e-conomic is the simplest way to make accounting and invoicing run automatically. If you have 50 orders or more per month, the integration will pay for itself in less than half a year just in time savings.

Start a free Shoporama trial and see for yourself how easy it is to get a webshop with e-conomic integration up and running. No commitment, no signup, no credit card required. Need help with the setup? Write to support@shoporama.dk.

Try it for free - no strings attached

Start your free trial today. No credit card required.

See prices

The content on this page is for general information only and does not constitute legal, financial or other professional advice. The prices and calculation examples are indicative and based on publicly available information. Prices, fees and terms are subject to change. We recommend that you verify current prices with the provider in question and seek professional advice for specific legal or accounting questions. If you find an error, please contact us at support@shoporama.dk.