Emergency situation

In case of emergencies or breakdowns, you can send an SMS to our emergency hotline

On-call phone (SMS only)

+45 29 70 15 95

Send an SMS with the following information:

  • Your name and webshop
  • Description of the problem
  • Your callback phone number

Notes: This service is only for critical situations where your webshop is down or has serious problems. For regular support, please use our normal support channels.

Online Store with Uniconta

Connect your online store to Uniconta using Shoporama's free app. Orders are converted into sales orders, the customer is created or recognized as a customer, and you handle invoicing yourself.

Read more about it

Uniconta is a Danish accounting and ERP system, and when you use Uniconta with an online store, orders are automatically converted into sales orders. Here, you can read about how Shoporama’s free Uniconta app works, what benefits it offers, and what you need to be aware of.

An online store powered by Uniconta saves you from having to enter data twice

When orders are entered manually, time is spent copying names, addresses, item numbers, and amounts from the online store to the accounting system. It’s tedious work, and it’s easy for a mistake to slip into an amount or a business registration number. With the Uniconta app, the order appears in Uniconta shortly after it’s paid, and the app automatically verifies that the amount in Uniconta matches the order total.

How the Uniconta app works

  1. The customer shops in the online store. Once the order is paid for—or at the time you’ve selected—Shoporama sends it to the app.
  2. The customer is either found or created. The app searches for the customer in Uniconta using the CVR number or email address. If the customer isn’t found, a new customer account is created with name, address, email, phone number, CVR, and EAN.
  3. The sales order is created. It includes the online store’s order number in the “Ref.” field, payment terms, currency, shipping address, and one line item per product, including discounts and shipping costs.
  4. You create the invoice in Uniconta. The sales order is located under Accounts Receivable, Sales, Sales Orders, ready to be invoiced whenever it’s convenient for you.
Listen Salgsordrer i Uniconta med tre ordrer fra webshoppen. Kolonnerne Konto, Kontonavn, og Ordrenummer er markeret, fx WEB-2284 Anne Bønnelund med ordrenummer 15.
Orders from the online store appear as sales orders in Uniconta with the customer listed as the customer.

What do you get as a store owner?

  • No double entry. The order is imported with the customer, item lines, discounts, and shipping.
  • Keep track of business customers. Companies are assigned CVR and EAN numbers, and prices are listed excluding VAT. Orders on an invoice or with an EAN number are assigned the payment terms you’ve selected for invoice orders.
  • VAT codes on the line items. Items without VAT, EU companies subject to reverse charge, and sales outside the EU each receive their own VAT code. If the order contains items with different VAT rates, the discount is prorated based on those rates.
  • You have the final say. The sales order can be corrected before you invoice it.
  • Overview in Shoporama. Each order is labeled “uniconta-ok” once it’s been transferred, along with a note containing the sales order number. If there’s an error, it’s labeled “uniconta-failed” with an explanation.
  • No duplicates. An order is transferred only once, even if its status changes afterward.
Ordrelinjer for en erhvervsordre i Uniconta med tre varer og en fragtlinje. Kolonnen Pris er markeret og viser priser uden moms, fx 183,20 for kaffebønner, der koster 229,00 inklusive moms i webshoppen.
Orders from businesses are transferred with prices excluding sales tax, just as you see them.
Ordrelisten i Shoporama filtreret på labelen uniconta-ok. Fem ordrer har den grønne label uniconta-ok, og labels i kolonnen Status er markeret.
The green label shows which orders have been transferred to Uniconta.

How to Get Started

  1. Set up Uniconta. Find your company ID, create a user for the app with write access, and enable the Orders and Shipping Address features.
  2. Install the app. Go to Integrations, Apps in Shoporama, and click Install next to Uniconta.
  3. Enter your login credentials and select settings. Once your company ID, username, and password are saved, the Connection field will indicate that the app is connected, and the lists of payment terms and tax codes will be retrieved from your accounting system.
Indstillinger for app: Uniconta i Shoporama med felterne Firma-ID, Brugernavn, og Adgangskode udfyldt. Feltet Forbindelse er markeret og viser Forbundet til Shoporama ApS (135799) og antallet af API-kald til Uniconta i dag.
The “Connection” field indicates that the app is connected to your accounting system.

The complete guide with images from Uniconta can be found in Set Up Uniconta Integration. If you sell primarily to businesses, be sure to also read B2B Web Store with Uniconta.

What You Need to Know

  • The app creates sales orders, not invoices. You handle invoicing, payments, and reconciliation in Uniconta.
  • Inventory is managed in Shoporama. The app does not deduct inventory in Uniconta, and items it creates are non-stock services. If the item number corresponds to a stock item in Uniconta, Uniconta will automatically deduct inventory when you invoice.
  • API access with Uniconta. The app uses Uniconta’s API, which may incur additional costs with Uniconta. Ask your reseller.
  • Corrections are not included. If you correct the order in Shoporama after the transfer, you must also correct the sales order in Uniconta.
  • OSS VAT. If you sell to private customers in other EU countries using their VAT rates, the order will include a note to verify the VAT code in Uniconta.

Frequently Asked Questions About the Uniconta Web Store

How much does the Uniconta app cost?

The app is free in Shoporama. With Uniconta, it requires access to the API (OData). According to Uniconta, there is an additional cost for a regular standard user, while a server user pays only once. You can discuss the price with your Uniconta reseller.

Does the app create invoices in Uniconta?

No. The app creates sales orders, which you then invoice yourself in Uniconta. This allows you to edit the order before it becomes an invoice. You also handle payments and reconciliation in Uniconta.

What do I need to get started?

The company ID from Uniconta, a Uniconta user with write access, and the “Orders” and “Shipping Address” features enabled in Uniconta. You install the app itself under “Integrations,” “Apps” in Shoporama.

How many API calls does the app use?

2 calls per order when the customer is known, and 3–4 when the customer is new. Uniconta’s subscription includes 5,000 calls per user per day, so even 500 orders a day typically result in 1,000–2,000 calls. Today’s usage is shown in the app’s settings.

When is the order transferred to Uniconta?

When the order is paid for, or when it’s created or sent, whichever you prefer. This typically happens within a few minutes, and each order is transferred only once.

Can the app handle international sales?

Yes. If you sell in multiple countries, each with its own currency, orders in, for example, euros are transferred along with the currency and exchange rate. Businesses in other EU countries with a valid VAT number and sales outside the EU are each assigned their own VAT code.

Does the app sync inventory or products?

No. You manage inventory and products in Shoporama. If the SKU exists in Uniconta, the order line is linked to the product. Otherwise, it appears as a text line, and you can choose to create missing SKUs as services without inventory.

Ready to connect your online store to Uniconta?

If you’re already using Uniconta, the app is the quickest way from online store order to invoice. If you have a Shoporama online store, install it under Integrations, Apps. If you’re not a customer yet, you can set up an online store and try it out for yourself. Need help with setup? Email support@shoporama.dk.

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The content on this page is for general information only and does not constitute legal, financial or other professional advice. The prices and calculation examples are indicative and based on publicly available information. Prices, fees and terms are subject to change. We recommend that you verify current prices with the provider in question and seek professional advice for specific legal or accounting questions. If you find an error, please contact us at support@shoporama.dk.